Privacy Policy
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This Privacy Policy explains how Strainforceai, operating at strainforceai.world and Jevnakervegen 3, 2870 Dokka, Norway, collects, uses, stores, and protects personal data when you purchase or inquire about our daily routine consultation products, including Morning Blueprint Consult, Weekly Rhythm Audit, and Seasonal Life Reset Program.
1. Data Controller
The data controller responsible for your personal data is Strainforceai. For privacy-related requests, contact us at office@strainforceai.world or +4747855440. We respond within timelines required by applicable Norwegian and European data protection law.
2. Scope of This Policy
This policy applies to information collected through our website, contact forms, booking correspondence, in-person consultations at our Dokka office, video sessions, and any follow-up materials related to routine optimization services. It does not cover third-party websites linked from our pages.
3. Categories of Personal Data We Collect
3.1 Identification and Contact Data
We may collect your name, email address, telephone number, and preferred communication channel when you submit the contact form or book a consultation package.
3.2 Booking and Service Data
We process information about selected products, session dates, attendance records, payment status, and notes you voluntarily share about your daily schedule, habits, and goals.
3.3 Technical Data
When you visit strainforceai.world, we may collect IP address, browser type, device information, pages viewed, and cookie identifiers as described in our Cookies Policy.
3.4 Special Categories
Our consultations focus on lifestyle and productivity. Please avoid sharing sensitive health information unless necessary; if you do, we treat it with heightened care and only with your explicit consent where required by law.
4. Legal Bases for Processing
We process personal data on the following bases under the GDPR where applicable:
- Contract performance: to deliver consultation products you purchase or request.
- Legitimate interests: to improve our services, secure our website, and communicate about bookings, balanced against your rights.
- Consent: for optional marketing, non-essential cookies, and contact form submissions where you tick the consent checkbox.
- Legal obligation: to retain certain records for accounting or regulatory compliance in Norway.
5. Purposes of Processing
We use your data to schedule and conduct consultations, prepare personalized routine recommendations, process payments and refunds per our Return Policy, respond to inquiries, maintain client records, analyze website performance, prevent fraud, and comply with legal duties. We do not use your data for unrelated automated profiling.
6. Sharing and Recipients
We do not sell personal data. We may share data with trusted processors who assist with hosting, email delivery, payment processing, calendar scheduling, or video conferencing, each bound by data processing agreements. Transfers outside the European Economic Area occur only with appropriate safeguards such as Standard Contractual Clauses.
7. Retention Periods
Contact form messages are retained up to twenty-four months unless a booking relationship continues. Client consultation notes are kept for up to five years after the last paid session for continuity and dispute resolution. Accounting records follow Norwegian statutory retention periods, typically five years. Technical logs are rotated within twelve months where possible.
8. Security Measures
We implement administrative, technical, and organizational measures including access controls, encrypted connections for data in transit, secure storage for digital notes, staff confidentiality training, and periodic review of vendor security practices. No method of transmission is completely secure; we encourage strong passwords on your accounts.
9. Your Rights
Depending on applicable law, you may have the right to access, rectify, erase, restrict processing, object to processing based on legitimate interests, data portability, and withdraw consent without affecting prior lawful processing. You may lodge a complaint with Datatilsynet in Norway. To exercise rights, contact office@strainforceai.world with sufficient identity verification.
10. Children
Our consultation products are intended for adults. We do not knowingly collect data from individuals under sixteen without parental authorization. If you believe a child submitted data, contact us for deletion.
11. Third-Party Services
Embedded maps from Google may collect data according to Google policies. Font and icon CDNs may log request metadata. Review their policies when interacting with those features.
12. Changes to This Policy
We may update this Privacy Policy to reflect new products, legal requirements, or processing activities. Material changes will be indicated by updating the date above. Continued use of our services after changes constitutes acknowledgment where permitted by law.
13. Contact
Strainforceai, Jevnakervegen 3, 2870 Dokka, Norway. Phone: +4747855440. Email: office@strainforceai.world.